{"id":795,"date":"2022-05-27T01:38:22","date_gmt":"2022-05-27T01:38:22","guid":{"rendered":"https:\/\/akana-atelier.com\/faq\/"},"modified":"2024-10-03T17:08:55","modified_gmt":"2024-10-03T17:08:55","slug":"faq","status":"publish","type":"page","link":"https:\/\/akana-atelier.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-center\"><b><\/b><span class=\"section-title-main\" >FAQ<\/span><b><\/b><\/h3><\/div>\n\n\t<section class=\"section\" id=\"section_1139257131\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-227092475\">\n\n\n\t<div id=\"col-1371393660\" class=\"col faq-side-column medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div class=\"ux-menu stack stack-col justify-start faq-side-menu ux-menu--divider-solid\">\n\t\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"#pagos\"  >\n\t\t\t\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tPagos\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"#envios\"  >\n\t\t\t\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tEnv\u00edos y cambios\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"#cambios\"  >\n\t\t\t\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tCambios \/ Devoluciones \/ Reclamos\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"#productos\"  >\n\t\t\t\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tProductos y cuidados.\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\t<div class=\"ux-menu-link flex menu-item\">\n\t\t<a class=\"ux-menu-link__link flex\" href=\"#cuenta\"  >\n\t\t\t\t\t\t<span class=\"ux-menu-link__text\">\n\t\t\t\tCuenta de usuario\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\n\n\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1570792311\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<span class=\"scroll-to\" data-label=\"Scroll to: #pagos\" data-bullet=\"true\" data-link=\"#pagos\" data-title=\"Change this\"><a name=\"pagos\"><\/a><\/span>\n\n<div class=\"row\"  id=\"row-1778178935\">\n\n\n\t<div id=\"col-514104466\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h4 class=\"section-title section-title-normal\"><b><\/b><span class=\"section-title-main\" style=\"font-size:90%;\">Pagos<\/span><b><\/b><\/h4><\/div>\n\n<div class=\"accordion\" rel=\"\">\n\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>1. Tipo de Tarjetas de cr\u00e9dito que aceptan?<\/span><\/a><div class=\"accordion-inner\">\n\n\t<div id=\"text-801829577\" class=\"text\">\n\t\t\n\n<p><span style=\"font-size: 85%;\">Aceptamos todas las tarjetas de cr\u00e9dito y d\u00e9bito que sean de Per\u00fa.<\/span><\/p>\n\t\t\n<style>\n#text-801829577 {\n  font-size: 0.85rem;\n  line-height: 1.3;\n}\n<\/style>\n\t<\/div>\n\t\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>2. Qu\u00e9 otras formas de pago aceptan?<\/span><\/a><div class=\"accordion-inner\">\n\n\t<div id=\"text-3486614755\" class=\"text\">\n\t\t\n\n<p><span style=\"font-size: 85%;\">Puedes enviarnos un mensaje por Instagram o Whatsapp para realizar el pago por Yape, Plin o transferencia bancaria.<\/span><\/p>\n\t\t\n<style>\n#text-3486614755 {\n  font-size: 0.85rem;\n  line-height: 1.3;\n}\n<\/style>\n\t<\/div>\n\t\n\n<\/div><\/div>\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<span class=\"scroll-to\" data-label=\"Scroll to: #envios\" data-bullet=\"true\" data-link=\"#envios\" data-title=\"Change this\"><a name=\"envios\"><\/a><\/span>\n\n<div class=\"row\"  id=\"row-1902920165\">\n\n\n\t<div id=\"col-544116831\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h4 class=\"section-title section-title-normal\"><b><\/b><span class=\"section-title-main\" style=\"font-size:90%;\">Env\u00edos y cambios<\/span><b><\/b><\/h4><\/div>\n\n<div class=\"accordion\" rel=\"\">\n\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>1. Hacen Env\u00edo a Todo el Per\u00fa?<\/span><\/a><div class=\"accordion-inner\">\n\n\t<div id=\"text-79486627\" class=\"text\">\n\t\t\n\n<p><span style=\"font-size: 85%;\">Hacemos env\u00edos a todo el Per\u00fa con entrega a domicilio. Al momento de ingresar tu direcci\u00f3n en el carrito de compras, te detallamos los distritos donde s\u00f3lo se realizan entregas en agencias de Olva courier.<\/span><\/p>\n\t\t\n<style>\n#text-79486627 {\n  font-size: 0.85rem;\n  line-height: 1.3;\n}\n<\/style>\n\t<\/div>\n\t\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>2. Hacen env\u00edos internacionales?<\/span><\/a><div class=\"accordion-inner\">\n\n\t<div id=\"text-1729955445\" class=\"text\">\n\t\t\n\n<p><span style=\"font-size: 85%;\">Hacemos env\u00edo fuera de Per\u00fa por medio de DHL, previa coordinaci\u00f3n por correo electr\u00f3nico. Por medio de nuestra web s\u00f3lo se realizan ventas para territorio de Per\u00fa.<\/span><\/p>\n\t\t\n<style>\n#text-1729955445 {\n  font-size: 0.85rem;\n  line-height: 1.3;\n}\n<\/style>\n\t<\/div>\n\t\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>3. Cu\u00e1les son los tiempos de entrega?<\/span><\/a><div class=\"accordion-inner\">\n\n\t<div id=\"text-4127924545\" class=\"text\">\n\t\t\n\n<p><span style=\"font-size: 85%;\">Para env\u00edos dentro de Per\u00fa, los tiempos de entrega son entre 5 a 7 d\u00edas h\u00e1biles.<\/span><\/p>\n\t\t\n<style>\n#text-4127924545 {\n  font-size: 0.85rem;\n  line-height: 1.3;\n}\n<\/style>\n\t<\/div>\n\t\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>4. Cu\u00e1les son las formas de entrega?<\/span><\/a><div class=\"accordion-inner\">\n\n\t<div id=\"text-2792387603\" class=\"text\">\n\t\t\n\n<p><span style=\"font-size: 85%;\">Las formas de entrega se realizan mediante Olva courier con entrega a domicilio, a excepci\u00f3n de algunos distritos que se detallan al ingresar tu domicilio en el carrito de compras. Estos son entregados \u00fanicamente en agencias de Olva courier m\u00e1s cercanas.<\/span><\/p>\n\t\t\n<style>\n#text-2792387603 {\n  font-size: 0.85rem;\n  line-height: 1.3;\n}\n<\/style>\n\t<\/div>\n\t\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>5. C\u00f3mo puedo hacer seguimiento a mi pedido?<\/span><\/a><div class=\"accordion-inner\">\n\n\t<div id=\"text-4293834593\" class=\"text\">\n\t\t\n\n<p><span style=\"font-size: 85%;\">D\u00edas posteriores al realizar tu compra, estaremos envi\u00e1ndote un mensaje con el n\u00famero de tracking de tu env\u00edo para que puedas rastrearlo.<\/span><\/p>\n\t\t\n<style>\n#text-4293834593 {\n  font-size: 0.85rem;\n  line-height: 1.3;\n}\n<\/style>\n\t<\/div>\n\t\n\n<\/div><\/div>\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<span class=\"scroll-to\" data-label=\"Scroll to: #cambios\" data-bullet=\"true\" data-link=\"#cambios\" data-title=\"Change this\"><a name=\"cambios\"><\/a><\/span>\n\n<div class=\"row\"  id=\"row-224024796\">\n\n\n\t<div id=\"col-1277602908\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h4 class=\"section-title section-title-normal\"><b><\/b><span class=\"section-title-main\" style=\"font-size:90%;\">Cambios y Devoluciones<\/span><b><\/b><\/h4><\/div>\n\n<div class=\"accordion\" rel=\"\">\n\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>1. Aceptan cambios y devoluciones?<\/span><\/a><div class=\"accordion-inner\">\n\n\t<div id=\"text-1385942600\" class=\"text\">\n\t\t\n\n<p><span style=\"font-size: 80%;\">Si no est\u00e1s satisfecho con los productos que compraste en www.akana-atelier.com por alg\u00fan desperfecto que pudieran presentar, tienes 7 d\u00edas para exigir la devoluci\u00f3n de tu dinero o para pedir un cambio, siempre y cuando cumplas con las siguientes condiciones:<\/span><\/p>\n<ul>\n<li><span style=\"font-size: 80%;\">Todos los productos tienen que venir en su empaque original y con todas las etiquetas intactas.<\/span><\/li>\n<li><span style=\"font-size: 80%;\">Todos los productos tienen que estar nuevos y sin usar.<\/span><\/li>\n<li><span style=\"font-size: 80%;\">Tienes 7 d\u00edas \u00fatiles, desde que recibiste el producto, para devolverlo a nuestras oficinas.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 80%;\">Al devolver o cambiar un producto, es muy importante que env\u00edes un correo a info@akana-atelier.com con la informaci\u00f3n de por qu\u00e9 deseas realizar la devoluci\u00f3n y esperar nuestra respuesta aprobando tu solicitud.<\/span><\/p>\n\t\t\n<style>\n#text-1385942600 {\n  font-size: 0.85rem;\n  line-height: 1.3;\n}\n<\/style>\n\t<\/div>\n\t\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>2. C\u00f3mo realizo el cambio o devoluci\u00f3n?<\/span><\/a><div class=\"accordion-inner\">\n\n\t<div id=\"text-4287422923\" class=\"text\">\n\t\t\n\n<p><span style=\"font-size: 85%;\">Env\u00edanos un mensaje a nuestras redes sociales, whatsapp o al correo: info@akana-atelier.com detallando Nombre completo, numero DNI y el motivo del cambio.<\/span><\/p>\n<p><span style=\"font-size: 85%;\">Los gastos de env\u00edo van a cargo del cliente y luego se procede con la programaci\u00f3n de recojo y fecha de entrega del nuevo producto.<\/span><\/p>\n\t\t\n<style>\n#text-4287422923 {\n  font-size: 0.85rem;\n  line-height: 1.3;\n}\n<\/style>\n\t<\/div>\n\t\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>3. Si realizo un cambio. Cu\u00e1nto tiempo toma?<\/span><\/a><div class=\"accordion-inner\">\n\n\t<div id=\"text-825315736\" class=\"text\">\n\t\t\n\n<p><span style=\"font-size: 85%;\">Los cambios toman de 5 a 7 d\u00edas h\u00e1biles si se cuenta con el producto en stock. De lo contrario se coordinar\u00e1 la nueva fecha de entrega.<\/span><\/p>\n\t\t\n<style>\n#text-825315736 {\n  font-size: 0.85rem;\n  line-height: 1.3;\n}\n<\/style>\n\t<\/div>\n\t\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>4. Libro de reclamaciones<\/span><\/a><div class=\"accordion-inner\">\n\n<p><span style=\"font-size: 80%;\">De acuerdo a los establecido en el C\u00f3digo de Protecci\u00f3n y Defensa del Consumidor AKANA SAC. con RUC 20607542091 y direcci\u00f3n Calle Francisco Mostajo 806 Yanahuara, Arequipa. cuenta con un Libro de Reclamaciones Virtual a su disposici\u00f3n. Al ingresar sus datos en el Libro de Reclamaciones usted est\u00e1 aceptando el tratamiento de sus datos personales para la soluci\u00f3n de su reclamo.\u00a0<\/span><\/p>\n<a data-animate=\"fadeInRight\" href=\"https:\/\/akana-atelier.com\/libro-de-reclamaciones\/\" target=\"_self\" class=\"button primary is-underline is-smaller lowercase\"  >\n    <span>Aqu\u00ed<\/span>\n  <i class=\"icon-angle-right\" ><\/i><\/a>\n\n\n\n<\/div><\/div>\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<span class=\"scroll-to\" data-label=\"Scroll to: #productos\" data-bullet=\"true\" data-link=\"#productos\" data-title=\"Change this\"><a name=\"productos\"><\/a><\/span>\n\n<div class=\"row\"  id=\"row-352217778\">\n\n\n\t<div id=\"col-732300147\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h4 class=\"section-title section-title-normal\"><b><\/b><span class=\"section-title-main\" style=\"font-size:90%;\">Productos y cuidados.<\/span><b><\/b><\/h4><\/div>\n\n<div class=\"accordion\" rel=\"\">\n\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>1. De qu\u00e9 material estan hechos sus productos?<\/span><\/a><div class=\"accordion-inner\">\n\n\t<div id=\"text-3013896014\" class=\"text\">\n\t\t\n\n<p><span style=\"font-size: 85%;\">Todos nuestros productos son elaborados a mano en Arequipa con piel y cuero aut\u00e9ntico. No utilizamos materiales sint\u00e9ticos.<a href=\"https:\/\/akana-atelier.com\/nosotros\/#materia\"><strong> Leer m\u00e1s<\/strong><\/a><\/span><\/p>\n\t\t\n<style>\n#text-3013896014 {\n  font-size: 0.85rem;\n  line-height: 1.3;\n}\n<\/style>\n\t<\/div>\n\t\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>2. Cu\u00e1les son las instrucciones de cuidados?<\/span><\/a><div class=\"accordion-inner\">\n\n\t<div id=\"text-528902502\" class=\"text\">\n\t\t\n\n<p><span style=\"font-size: 85%;\">Para los tipos de cuidados, puedes visitar nuestra p\u00e1gina de Limpieza y mantenimiento.<span style=\"color: #282828;\"> <a style=\"color: #282828;\" href=\"https:\/\/akana-atelier.com\/mantenimiento\/\"><strong>Ver cuidados<\/strong><\/a><\/span><\/span><\/p>\n\t\t\n<style>\n#text-528902502 {\n  font-size: 0.85rem;\n  line-height: 1.3;\n}\n<\/style>\n\t<\/div>\n\t\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>3. C\u00f3mo escoger mi Talla?<\/span><\/a><div class=\"accordion-inner\">\n\n\t<div id=\"text-1601077625\" class=\"text\">\n\t\t\n\n<p><span style=\"font-size: 85%;\">Para determinar la talla perfecta, puedes visitar nuestra p\u00e1gina de Medidas y tallas. <\/span><span style=\"color: #282828;\"><a style=\"color: #282828;\" href=\"https:\/\/akana-atelier.com\/tallas\/\"><span style=\"font-size: 85%;\"><strong>Ver mi talla<\/strong><\/span><\/a><\/span><\/p>\n\t\t\n<style>\n#text-1601077625 {\n  font-size: 0.85rem;\n  line-height: 1.3;\n}\n<\/style>\n\t<\/div>\n\t\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>4. Ofrecen productos personalizados?<\/span><\/a><div class=\"accordion-inner\">\n\n\t<div id=\"text-136675480\" class=\"text\">\n\t\t\n\n<p><span style=\"font-size: 85%;\">Por el momento desarrollamos productos en cuero personalizados con el logo de empresas. Si te interesa, puedes enviarnos un correo a info@akana-atelier.com. <span style=\"color: #282828;\"><a style=\"color: #282828;\" href=\"https:\/\/akana-atelier.com\/b2b\/\"><strong>Env\u00edanos un mensaje<\/strong><\/a><\/span><\/span><\/p>\n\t\t\n<style>\n#text-136675480 {\n  font-size: 0.85rem;\n  line-height: 1.3;\n}\n<\/style>\n\t<\/div>\n\t\n\n<\/div><\/div>\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row\"  id=\"row-1834269748\">\n\n\n\t<div id=\"col-2058875095\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<span class=\"scroll-to\" data-label=\"Scroll to: #cuenta\" data-bullet=\"true\" data-link=\"#cuenta\" data-title=\"Change this\"><a name=\"cuenta\"><\/a><\/span>\n\n<div class=\"container section-title-container\" ><h4 class=\"section-title section-title-normal\"><b><\/b><span class=\"section-title-main\" style=\"font-size:90%;\">Cuenta de usuario<\/span><b><\/b><\/h4><\/div>\n\n<div class=\"accordion\" rel=\"\">\n\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>1. Debo crear una cuenta para poder realizar mi compra?<\/span><\/a><div class=\"accordion-inner\">\n\n\t<div id=\"text-1075830559\" class=\"text\">\n\t\t\n\n<p><span style=\"font-size: 85%;\">No, no est\u00e1s obligado. Sin embargo, le recomendamos hacerlo. Al crear una cuenta, puedes encontrar el historial de compras m\u00e1s f\u00e1cilmente. Tambi\u00e9n se te notificar\u00e1 cuando se lancen nuevos productos.<\/span><\/p>\n\t\t\n<style>\n#text-1075830559 {\n  font-size: 0.85rem;\n  line-height: 1.3;\n}\n<\/style>\n\t<\/div>\n\t\n\n<\/div><\/div>\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1139257131 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n#section_1139257131 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_1139257131 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n\t<\/section>\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-795","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - A. AKANA ATELIER<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/akana-atelier.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - A. AKANA ATELIER\" \/>\n<meta property=\"og:url\" content=\"https:\/\/akana-atelier.com\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"A. 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